Privacy Policy

Scope

Tee'd Up Technologies LLC ("Tee'd Up," "we," "us," or "our") operates websites, mobile and web applications, and related services. This Privacy Policy explains how we collect, use, share, and protect information when you use Tee'd Up.

This Policy is written for everyday readers and describes our practical data practices. It is not legal advice; ownership and licensing are set out in our Terms of Use.

Information We Collect

We collect information in these general categories: account and profile information (including membership status when applicable); gameplay and score data; club, staff, and event information; reservation information when you use reservation features; uploaded content; reward and redemption records; payment and billing metadata; device, usage, and technical information; communications you send to support; and limited marketing-page visit or QR landing analytics when those pages load.

Account and Profile Information

When you create or maintain an account, we collect details you choose to provide — such as name, email address, optional phone number, optional GHIN or handicap-related fields, home club or course labels, profile preferences, and profile images when those features are available. We also process membership or access status tied to your account (for example Basic Membership, Day Pass, club-sponsored access, or similar entitlements) as needed to operate the Service. Authentication is provided through Google Firebase Authentication when configured for your environment.

Gameplay and Score Data

We store rounds, scores, games, game-template selections when used, stats, invites, event participation records, and similar gameplay history needed to operate features you use.

Club, Staff, Partner, and Event Information

When you participate in club programs, staff roles, partner programs, or events, we process club affiliation and club relationships, staff or partner team role assignments, event records, attendance, and operational data needed for those features.

Owner Portal, club portal, and Partner Portal tools may process operational and analytics records scoped to the authorized organization — for example offer activity, redemptions, or program summaries — when those features are enabled.

Reservation Information

When you use reservation or tee-time features, we may process reservation details needed to facilitate booking through the Service — such as requested course or facility, date and time preferences, party size, confirmation or status identifiers, and related booking metadata shared by the course or its booking provider.

This does not introduce a new category of advertising tracking. Reservation data is used to operate the features you use and to support related access, support, and fraud-prevention needs.

Rewards Partner Application Information

The public Rewards Partner application on teeduptechnologies.com prepares an email draft addressed to support@teeduptechnologies.com. You choose whether to send the email.

We receive application information only if you send that email. Completing the form alone does not create a Partner Portal account, does not write application data to a Tee'd Up database from the form alone, and does not grant Partner Portal access.

Partner Portal, Wallet, and Redemption Records

If you are approved for Partner Portal access, we may process partner profile details, team access records, reward configuration, and — as features are enabled — issuance and redemption records. Partner features may roll out gradually.

We may process records needed to display reward wallets, track eligibility, operate rewards programs, support redemption, and investigate fraud. Automated network-wide issuance may not be enabled for every deployment.

QR Landing and Campaign Visit Analytics

When someone opens certain Rewards Network marketing or QR landing pages on our websites, we may record limited visit or attribution events (for example timestamps and identifiers associated with the landing page, campaign, club, or partner) to measure engagement and operate programs.

The native Tee'd Up mobile app does not require an in-app QR camera scanner for this purpose. Those landing pages are ordinary HTTPS web pages.

Uploaded Images, Logos, and Scorecards

We may process uploaded images, scorecards, club logos, partner logos, and similar materials to support Service features you use. Scorecard capture may use your camera or photo library only when you choose those options.

Cloud-assisted OCR or processing (when enabled for your build) may transmit images to a secure OCR endpoint. You confirm imported values before they affect saved play.

Ownership and licensing of uploads are governed by our Terms of Use. Tee'd Up does not claim ownership of your uploads in this Policy.

Payments and Billing (Stripe)

Purchases such as Day Pass checkout, golfer subscription checkout (including Tee'd Up Basic Membership when offered), and club license checkout (when offered) may be processed by Stripe through Stripe Checkout or related Stripe tooling. Card numbers are collected directly by Stripe under its terms; Tee'd Up does not store complete payment card numbers on our servers.

We may receive limited billing information and metadata (for example last four digits, brand, subscription or purchase status, membership entitlement status, and reconciliation identifiers) needed to manage access and provide receipts. Stripe webhooks may update subscription, day-pass, and club-license entitlement status on our servers.

Messaging and Support Communications

Messages you send via in-app chat and communications to support are stored to enable the Service and to help us respond. We retain support correspondence to resolve issues and to improve the Service. In-app messaging is separate from phone text messaging.

Notifications

The current V1 product uses an in-app alerts or notifications inbox for club activity, events, messages, rewards, billing or access updates, and similar notices when those features are enabled. Operating-system push notifications (APNs/FCM device push) are not a core shipped V1 capability; if we enable optional push later, we will ask permission where required and update this Policy.

Device, Usage, and Technical Information

We collect technical information needed to run the Service — such as device type, operating system version, app version, identifiers used for authentication sessions, IP address, timestamps, and diagnostic or crash information where available.

We use this information for security, stability, product improvement, and limited operational analytics. We do not require a third-party advertising analytics SDK for core V1 operation.

Location Data

Tee'd Up does not require continuous device location tracking to function. We do not describe GPS geofencing as a core requirement of the Service.

Course or market information you enter or select (such as city, state, or course labels) may be used for course discovery, club operations, or Rewards Network market assignment when those features are implemented.

If we introduce optional device location features, we will ask permission where required and update this Policy.

Data Safety — What We Collect and Why

Identifiers & account information: We collect your name, email, and sign-in identifiers to create and secure your account and to send transactional messages. Shared with service providers and clubs as needed to operate club features. We do not sell this information.

Profile, membership status & club relationships: We collect home club, roles, membership or access status, and profile preferences to enable club features and access. Shared with your club and partner operators where needed. We do not sell this information.

Gameplay & scorecards: We store rounds, scores, and game data to power leaderboards, history, and rewards. Shared with clubs and partners only as required for program fulfillment. We do not sell this information.

Events & participation: We keep event registrations and attendance to support scheduling and club operations. Shared with the event host club as needed. We do not sell this information.

Reservations: When you use reservation features, we process booking-related details to facilitate tee times through the Service. Shared with the relevant club, course, or booking provider as needed. We do not sell this information.

Messaging/chat: Messages you send are stored to deliver the Service and may be visible to other users in the conversation. We do not sell this information.

Rewards & redemptions: We store reward eligibility, wallet, and redemption records to operate the Rewards Network. Shared with partners only for fulfillment. We do not sell this information.

QR / campaign visit events: Limited landing-page visit or attribution records may be stored to operate Rewards Network marketing measurement. We do not sell this information.

Billing information & payment metadata: Payment processing is handled by Stripe; we receive limited billing metadata (e.g., last four digits, transaction or subscription status) for reconciliation and entitlement. We do not sell this information.

Photos/media: If you upload images, we may store or process them for OCR or display. Shared only with processors needed to perform that work. We do not sell this information.

Device, usage & diagnostics: We collect usage analytics and diagnostic data to maintain and improve the Service. Aggregated operational analytics may be used for product improvement. We do not sell this information.

How Information Is Used

We use information to provide and improve the Service — including authentication, syncing rounds and profiles, operating club and partner tools, facilitating reservations when enabled, processing access and payments, supporting rewards programs, delivering in-app messages and alerts, preventing fraud and abuse, responding to support requests, enforcing our Terms, troubleshooting issues, measuring QR or campaign engagement, and complying with law.

How Information Is Shared

We share information with service providers that process data on our behalf (including Firebase and Stripe); with clubs when needed for club features you use; with partners only as reasonably needed for approved reward fulfillment or redemption; when required by law; and in connection with a business transfer where permitted by law.

Tee'd Up does not sell your personal information.

Service Providers

We rely on vendors such as Google Firebase (authentication, database, storage, Cloud Functions, and related cloud infrastructure when configured), Stripe for payments, and Expo and Apple/Google platform services for app distribution. Optional OCR providers may apply to your deployment.

Those providers access information only as needed to perform services for us and must protect it consistent with their agreements and policies.

Club and Partner Visibility Boundaries

Clubs receive operational data needed for club features — not unrestricted access to unrelated golfer activity outside those programs.

Partner Portal users remain scoped to their approved partner organization. Partner staff do not receive broad golfer gameplay access merely because they are partner users.

Reward-related information is limited to what is needed for approved rewards and redemptions. Organization analytics remain scoped to the authorized club, partner, or owner tools.

Cloud Functions & Webhooks

We use secure server-side functions to process account operations, billing callables, webhook handlers, rewards issuance, QR or campaign visit recording, and other backend tasks. These functions receive only the data needed to perform their job.

Stripe webhooks and similar server events may update subscription status, day-pass grants, club-license entitlements, and related access. We store only the billing metadata required to reconcile access and provide receipts; we do not store full payment card numbers.

Data Access, Export, Correction, and Deletion Requests

You may request access to, correction of, export of, or deletion of personal information we hold about you by contacting support@teeduptechnologies.com.

We may require identity verification to process these requests and will respond in accordance with applicable law. Some records may be retained where required for legal obligations, billing reconciliation, fraud prevention, dispute resolution, security, or ordinary backup practices.

California Privacy Rights (CCPA / CPRA)

California residents have specific rights under state law, including the right to know what personal information we collect, the right to request deletion, the right to request correction, the right to opt out of certain sharing or sale of personal information, and the right to non-discrimination for exercising these rights.

Tee'd Up does not sell personal information. To exercise California privacy rights, contact support@teeduptechnologies.com. We will verify requests and respond consistent with applicable law.

Data Retention

We retain account and profile data while your account is active and as needed to provide the Service. Gameplay records (rounds and score history) are retained as part of your account history unless you request deletion or anonymization.

Messages, event records, reward/redemption records, and limited QR or campaign visit records are retained to support club or partner operations and investigate disputes. Billing records are retained as required for accounting, tax, fraud prevention, and legal obligations.

Diagnostic logs and operational analytics data are retained for a limited operational period to support stability and security; backups may persist for a short period after deletion as part of ordinary backup and disaster recovery practices.

Some data stored locally on your device may remain until you uninstall the app or clear app storage.

Account Deletion

Signed-in users may delete their account from Account Settings → Delete account. After you confirm, we terminate your sign-in and anonymize or remove key profile fields on your account. Public steps are also described at https://teeduptechnologies.com/delete-account.

Some gameplay, billing, security, or legal records may be retained where required for legal obligations, billing reconciliation, fraud prevention, dispute resolution, security, or ordinary backup practices. Local data on your device may remain until you uninstall the app or clear app storage.

Security

We use administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is perfectly secure. We may monitor for fraud, cheating, spam, or misuse to protect users and program integrity.

Children's Privacy

Tee'd Up is not directed to children under 13 (or the minimum age required in your region). We do not knowingly collect personal information from children. Contact support@teeduptechnologies.com if you believe we have collected a child's information.

Regional Privacy Rights

Privacy rights may vary by location. You may contact support@teeduptechnologies.com with requests or questions. We will respond consistent with applicable law. Additional notices may apply where required.

Third-Party Links

The Service may link to third-party websites or services. Their privacy policies govern those sites and services.

Policy Updates

We may update this Privacy Policy from time to time. We will post the updated version with a revised effective date at our hosted policy URLs and in the app.

Contact

Questions about this Policy or your data: support@teeduptechnologies.com · https://teeduptechnologies.com